Warning. Ahead is a full on rant. I don’t know if I’m getting old, am just in a constant state of exhaustion, or people have no manners anymore. But the people of the public? Y’all are rubbing me the wrong way.
This weekend I was at a dance competition with my daughter. We snuck out for a few hours to do some retail therapy shopping. We found a cute little store that we don’t have in my home town and excitedly started loading up our arms with clothes to try one. When I say load up, just 3 or 4 items each, not crazy. Then we wandered aimlessly for 5 or 6 minutes trying to find the change room or someone to help us? It shouldn’t be so hard! Finally we come across the salesgirl, and requested a changeroom. Her response? “Yah, it’s in the back but you better hurry we’re locking up in 5 minutes.” What? At 4:45pm? How odd. And how rude? We hustled, we changed, we bought $120.00 worth of stuff. As we checked out that same savage sales clerk hollered at every single “potential” customer that came in the door. “Just so you know, we’re closing in 10 minutes.” “Just so you know, we’re closing soon.” Peoples responses varied from shocked silence to laughter. One family of four simply turned around and left! The oh so personable clerk (can you tell she ticked me off) must have announced this to at least 4 groups that I saw. Hmm, perhaps this place shouldn’t be closing at 5pm. Or was it 4:45pm? I’m really not sure.
So to my question; is this normal practise to be told to hurry. To be scoffed at, warned that you are running out of time. Hurry up! To have the music shut off in the store 20 minutes before closing? Because I can tell you one thing, if this was my store, if I was the owner, I would be very, very disappointed with the sales clerk. Actually two things, we will not be going back.
So who’s the drama queen? Me or the girl with no manners? Maybe I just need to chill. (But I won’t. I’m Sassy like that)
Very rude of the sales clerk, but I’ve been in that situation before and that is right here in our small community, I figure because they are just young and want to get out and party with their friends, but when they are at their job that should come first, and the people in the store are costumers that will be buying whatever and that means then the store can pay your wage!!
I’m sorry you went through that and nobody should ever go through that, that is disgusting and I can’t believe it, I would be calling and complaining to the head office about this person as she doesn’t deserve to have THAT job , good luck oh and you rant all you want because you are in the right .
That would seriously rub me the wrong way! You rant away girl!
That certainly isn’t a good way to run a business.
This seems to be more common nowadays. People don’t care. These salespeople don’t own the store, are getting low pay & could care less if they lose you as a customer. I recently had a salesgirl at the Disney store who was rudely exasperated & rolling her eyes so obviously when I asked if she get a pair of pajamas that were up high (she had to use the pole & was NOT happy about it). I complained to the manager.
I would not be impressed at all. I used to work retail, we would lock the door when it was time to close but would not rush out the customers that were already in the store. 5pm seems a little early to be closing too.
I used to work retain in a mall. We never hurried people even when it was the last few minutes. We would shut the doors so more people couldn’t come in but we let people finish up. If we would have pulled that crap we would have been fired! So wrong!
That’s just not good. I think if you HAVE to close the store. Some strip malls have policies about all stores opening and closing at the same time. You could announce it via a PA system and it would seem much less personal and rude.
That was extremely rude and unfortunately she is not alone. I love Timmie’s and always I’m always greeted in a friendly fashion – apart from at one place. They actually didn’t want me to sit down to drink my coffee, they’d already mopped the floor! Needless to say that didn’t stop me sitting down and this didn’t happen once but twice at the same place and always well before closing time. This simply put is not the way to treat customers!
Some employees seem to forget how they get paid. No customers and no business means no money for the store and no money to hire employees. She was rude!
Doesn’t sound normal to me. I worked at a Hallmark store and we would lock the doors but the customers could still shop.
Good Rant.. I would be upset to specially if I was spending money.. As a business owner, I would be upset that they were turning away money from your pocket.. It is very hard to survive as a business owner and that will not help you at all..
I’d definitely contact the owner with a link to this post. Thankfully, you didn’t call them out, and you aren’t wanting something, so hopefully they’ll take this seriously – because it is serious.
I worked in Sales Retail + Management for over 40 years. If myself , co-worker or one of my employees spoke like that to a customer, let’s just say we would be standing in the Unemployment line. My #1 rule is, the customer is always right and it is the customer who pays you! Thanks for sharing…. I do not blame you for this rant!
OMG …How rude , she should never be telling people to hurry up , wow that’s terrible i can’t figure out people so days ughhhh flat out rude i say :/